Enabling the Voice Assistant or Guide lets you control your Samsung Smart TV easily without wasting time reading the manual. If you have forgotten to disable the Voice Assistant, it may be frustrating when you hear the voice every time when you navigate or control your Samsung TV. You can easily disable the voice assistant in the Accessibility section of the Samsung TV. The procedures to turn Off the Voice Assistant on Samsung TV slightly varies on different models.
How to Turn Off Voice Assistant on Samsung Smart TV (2019 & Later)
1. Initially, power On your Samsung Smart TV.
2. Hit the Home button on the remote to navigate to the home screen.
3. Go to Settings and select All Settings.
4. Select General & Privacy and choose Accessibility from the list of menus.
Note: If you use a Smart remote, you can easily access the Accessibility settings by pressing the Volume buttons (+/–) for a few seconds.
5. Navigate to Voice Guide Settings.
Note: You can also disable the subtitles on Samsung Smart TV in the Accessibility section.
6. Disable the Voice Assistant/Guide using the remote.
How to Disable Voice Guide on Samsung TV in Older Models
You can easily disable the Voice Guide on older models of Samsung TV easily using the steps below.
2014-2018 Models
1. Hit the Menu button on the remote and select System.
2. Head to Settings → Accessibility.
3. Click Voice Guide and disable it.
2008-2013 Models
1. Tap Menu on your Samsung TV remote.
2. Go to Sound/Sound Mode.
3. Choose Broadcast.
4. Click Audio Language and choose English AD to disable the feature.
How to Turn Off Voice Guide on Samsung TV using Voice Commands
If you use the latest version of Samsung Smart TV, you can disable the Voice Assistant with the Voice Command features like Google Assistant, Alexa, and Bixby.
1. Long-press the Microphone button on your Samsung TV remote.
2. Command, Turn Off Voice Guide.
3. Let out the microphone button. Now, the Voice Assistant on your Samsung TV will be turned Off.
How to Turn Off Bixby on Samsung TV
If the Voice Guide is still talking, even after disabling it, try turning Off the Voice Wake-up feature on your TV.
Note: You must remember that Samsung TV doesn’t let users permanently disable or turn Off the Bixby feature.
1. Press down the Microphone button on the Samsung TV.
2. Go to Explore Now.
3. Choose Settings from the list of menus.
4. Click Voice Wake-up and hit the option Wake-up sensitivity: Low.
How to Disable Audio Description on Samsung Smart TV
The Audio Description simply describes the functions that happen on the TV screen. Having it enabled, it can be frustrating to see the text on the screen every time. However, you can easily turn it Off on your Samsung TV in the Accessibility section.
1. Navigate to Settings on the Samsung TV.
2. Select General under the list of settings.
3. Choose Accessibility.
4. Now, select the Audio Description settings and turn it Off.
How to Fix Voice Assistant Doesn’t Turn Off on Samsung Smart TV
Due to some technical glitches like firmware issues, the Voice Guide/Assistant won’t turn Off on your Samsung TV. However, you can refer to the below troubleshooting methods to fix the issue on your Smart TV.
1. If you use an app with the voice assistant feature enabled, disable it and check.
2. If it doesn’t resolve, uninstall the apps on your Samsung TV.
3. Reboot your Samsung TV and try turning Off the Voice Guide feature.
4. Check the firmware of your Samsung TV. If it is outdated, try updating your Samsung TV and fix it.
5. None of the above methods works; reset your Samsung TV.
7. Contact Samsung Support and explain the issue to the Support Agent. They might help you in guiding you to fix the feature within a short time.
Frequently Asked Questions
If you have enabled the Voice Guide on Samsung TV, the TV will narrate everything displayed on the screen.
Go to Settings → All Settings → General & Privacy → Accessibility → Voice Guide Settings → Turn it ON.
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