DoorDash is a popular food delivery service available in the US, Canada, and Australia. It is one of the best food delivery services that comprises all the restaurants in your location. It also has a premium subscription called DashPass ($9.99/month). By subscribing to this, you will get features like a $0 delivery fee on orders above $15, unlimited access to plenty of national & local restaurants, and many more benefits. Like other subscription services, DashPass will be renewed automatically without your permission. Once you have decided not to use DoorDash DashPass, you need to cancel the subscription to avoid getting charged. There are two ways to cancel the DashPass subscription. You can cancel the DashPass within the app or in the DoorDash web version.
How to Cancel DashPass Subscription on the DoorDash App
#1. Launch the DoorDash app and ensure that you’re logged in.
#2. Tap the Account icon in the top left corner of the app.
#3. Scroll down and choose the Manage DashPass option.
#4. Click End Subscription on the next screen.
#5. Again, choose End Subscription to confirm the cancellation.
How to Cancel DashPass Subscription on the DoorDash Website
#1. Open a browser and visit the website doordash.com.
#2. Tap the Sign-in option and enter your login details. If you’re already logged in, skip this step.
#3. Once logged in, tap the hamburger icon on the top left corner.
#4. Select the option Manage DashPass.
#5. Tap End Subscription and confirm it on the next screen to cancel the service.
Once DoorDash confirms your cancellation, you will receive a confirmation message within the app and through Email. You need to cancel the subscription 1 day before the renewal date to avoid being charged automatically.
How to Cancel DashPass Subscription by Contacting the Customer Support Team
There are three ways to contact the DoorDash support team. You can Live chat with the team on the website or use the contact number or mail ID and send a request to cancel your DashPass subscription.
Live Chat
Using Live Chat, users can get a live solution to their problem in no time. You can contact the live chat support team for any type of issue or doubts. To cancel the DashPass subscription via Live Chat, follow the steps below.
#1. Visit the website help.doordash.com/consumers/s/consumer-support/ on a browser.
#2. Tap the button Chat With An Expert and submit your request for subscription cancellation.
Phone Call or Email
You can also contact the customer support team through Phone call or Email. To cancel your DashPass subscription, send a mail or contact them using the details listed below.
Contact No: 855-431-0459
Email ID: [email protected]
Note: You need to send a mail to the customer support team through your registered mail address at DoorDash.
How to Cancel DoorDash Order
If you want to cancel the ordered food, you can do it easily on both App and Website.
Using DoorDash App:
1. Install the DoorDash app from the Google Play Store.
2. Launch the app and log in using your account credentials.
3. Navigate to the Orders tab displayed at the bottom.
4. Now, all of your food orders will display.
5. Choose the order you want to cancel and tap on View Order.
6. Tap on Help from the upper right corner.
7. Now, you will be redirected to the Customer Support section.
8. Then, tap on the query “Can I cancel my order?.”
9. Now, your refund amount will be displayed.
11. Finally, select the Cancel Order button to cancel your food order from DoorDash.
Using DoorDash Website:
1. Visit the official website of DoorDash on any web browser and login into your account.
2. Click on the Delivery tab from the upper right corner.
3. Now, select Orders.
4. Choose the order you wish to cancel.
5. Click on the Cancel Order option and cancel the food.
You must cancel the order before the dasher reaches your destination. Depending on your cancellation time, the refund will vary.
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Frequently Asked Questions
Yes. You can either cancel the subscription yourself in the app or website. In addition, you can also contact the customer support team to cancel the DashPass subscription.
You can cancel the DoorDash Pass free trial in the DoorDash app or website.
Yes. Once you cancel the food order, your refund will be initiated. Read the refund policy of DoorDash to know more information.
You will get the refund from DoorDash within 5 to 7 business days.
Yes, DashPass is definitely worth it because you will get a free food delivery until the membership period.
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Source: Tech Follows
